Please use a personal email. My email is ‘mail’ @ ‘my actual name’. It does not get more personal than that

But you can’t use emails starting with mail@, admin@, support@, info@, main@, etc.

Instead they advised me (3 times) to create a personal email on a service like Yahoo, Outlook, Gmail, Orange, etc

  • stephenaziel1@lemmy.world
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    11 days ago

    They’re advising you to use a personal email that is tied more directly to your name or identity, like using Yahoo Mail, Outlook, or Gmail, which they view as more personalized.

    If you’d like, you could try creating an email address with your actual name (or a variation) on one of the recommended services, like: [email protected] [email protected] This should resolve the issue

  • AA5B@lemmy.world
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    4 months ago

    This is a feature, not a bug. The rest of us don’t want crap being sent to admin email addresses, so fix your damn email and try again.

    Personally I use generated email addresses to most places, but my personal address is <FIRST>@<LAST>.us

    • cosmicrookie@lemmy.worldOP
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      4 months ago

      The email i was trying to use was mail@ my actual name and surname.

      It is very handy to share and easy for people to remember.

      I dont feel that it needs fixing when it is perfect for me and my needs but not for some company that needs to be overly careful

  • neatchee@lemmy.world
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    4 months ago

    Security professional here. This is legit a good call on their part. It’s because those types of addresses won’t bounce emails but aren’t necessarily in your control; it’s very, very easy to spam those petition forms with mail@ for a million real domains without bouncing the emails, making them seem legit.

    You own your domain, obviously, so it’s really as simple as creating a forwarding/alias address of “[email protected]”. If creating a forwarding/alias address is that much of a problem for you I suggest that you likely shouldn’t be hosting your own email in the first place.

    Your laziness isn’t a good reason to be upset with a company taking steps to reduce their security overhead significantly

    • hemko@lemmy.dbzer0.com
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      4 months ago

      They do though mention “+” and “-” also banned in the username part, which is kinda annoying

      • neatchee@lemmy.world
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        4 months ago

        Yeah I agree that one seems silly on the surface but for their specific situation I understand why: services like Gmail allow using a + to create faux-labels. So for example foo@gmail, foo+bar@gmail, and foo+baz@gmail all get delivered to the same account. For change.org that’s a problem because it allows a single email account to fill out the form many times.

        Ideally, they would simply truncate everything after and including those symbols but it’s possible other services have different rules (maybe yahoo let’s you prepend faux-tags instead of appending them, or something like that) so simply blocking their use altogether could be the more robust solution